Privacy Policy

Last updated: 10/10/2024

At Gallop, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cashflow management application (the "App") on both web and mobile platforms.

By using Gallop, you agree to the terms outlined in this policy.

1. Data Controller

For the purposes of applicable data protection laws, the data controller is Gallop. For contact details, please see the Contact Us section at the end of this policy.

2. Information We Collect

2.1 Personal Data

• Identity Information: Name, email address, phone number, and login credentials.
• Financial Data: Business financial information, transaction history, invoices, receipts.
• Technical Data: IP address, browser type, operating system, device identifiers, and app usage data.

2.2 Mobile App Permissions

When you use our mobile App, we may request access to certain features on your device:

• Camera Access: To capture images of receipts, invoices, and other documents for data extraction and record-keeping purposes.
• Photo Library Access: To upload images from your device for processing within the App.
• Push Notifications: To send you alerts, reminders, and updates related to your account and App usage.
• File Storage Access: To save documents generated by the App onto your device.

You can manage these permissions through your device settings at any time.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our web App to enhance your experience, analyze usage, and personalize content. For more details, please refer to our Cookie Policy.

3. How We Use Your Information

We use your information for various purposes, including:

• Service Provision: To operate, maintain, and provide you with the features and functionalities of the App.
• Data Processing: To extract information from uploaded documents using data extraction tools for your convenience.
• Personalization: To customize your experience and deliver content relevant to your interests.
• Communications: To send administrative information, respond to inquiries, and provide customer support.
• Analytics: To analyze usage patterns and improve our services and App performance.
• Security: To detect, prevent, and address technical issues and unauthorized activities.
• Legal Compliance: To comply with legal obligations and enforce our terms and policies.

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Consent: Where you have given consent for specific purposes.
• Contract Performance: Processing necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legal Obligations: Compliance with legal requirements.
• Legitimate Interests: Processing necessary for our legitimate interests, provided they do not override your rights.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Trusted third parties who assist us in operating the App, such as cloud storage providers, analytics services, and payment processors.
• Legal Requirements: Government authorities or legal entities when required by law or to protect our rights and safety.
• Business Transfers: In connection with mergers, acquisitions, or asset sales, your data may be transferred as part of the transaction.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or equivalent mechanisms.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

• Encryption: Sensitive data is encrypted during transmission and at rest.
• Access Controls: Access to personal data is restricted to authorized personnel only.
• Security Audits: Regular assessments to identify and mitigate vulnerabilities.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Gallop cannot guarantee absolute security and shall not be held responsible for unauthorized access to your data arising from causes beyond our control.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Your Rights

You have certain rights regarding your personal data, subject to local data protection laws. These may include:

• Access: Request access to the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain conditions.
• Restriction: Request restriction of processing your data.
• Data Portability: Request transfer of your data to another service provider.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw consent where we are relying on it for processing.

To exercise these rights, please contact us at support@gallop.my.

10. Children's Privacy

Our App is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us.

11. Third-Party Services

Our App may contain links to third-party websites or services not operated by us. We are not responsible for the content or privacy practices of such services. We encourage you to review their privacy policies.

12. Cookies and Similar Technologies

We use cookies and similar technologies to collect data about your browsing activities over time and across different websites or online services. You can manage your cookie preferences through your browser settings.

13. Automated Data Processing

We may use automated processes to extract information from uploaded documents and to analyze usage data for improving our services.

14. Push Notifications and Communications

With your consent, we may send you push notifications or emails about updates, reminders, and other information. You can opt-out by adjusting your device settings or following the unsubscribe instructions in emails.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the App after changes signifies your acceptance of the updated policy.

Gallop reserves the right to modify this Privacy Policy at any time. It is your responsibility to review this policy periodically.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Gallop

Email: support@gallop.my
Address: 1, Lorong Batu Nilam 34/2, Bandar Bukit Tinggi 2, 41200 Klang, Selangor.

17. Consent to Processing

By providing personal information to us, you consent to the processing of your information in accordance with this Privacy Policy.